Jobs @ Scappman

Join the awesome Scappman team, we’re great fun to work with!

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Technical support specialist

Who we’re looking for? Are you passionate about IT and Microsoft Technologies? Have you got experience in the IT sector or as a support engineer? Then we’re looking for YOU – our brand new Technical support specialist!  As a Technical support engineer, you are (or will be) our specialist that can help our customers with all their technical questions. To make your job easy, you’ll be documenting those questions and directing customers to them so they can find the answers themselves.   Your main activities Making sure that customers get answers or solutions on time  Managing and following up with customers on new applications and updates  Stay up to date with the latest Scappman features  Communicate on a professional level with customers  Assist in onboarding new customers  Use powershell to troubleshoot application installations  Knowledge of MS Azure and SQL is a plus  Your skills English is not a problem for you (any other language is a plus)   You have demonstrated exceptionally strong verbal and written communication skills    You are able to be a self-starter in a fast-paced environment   A highly organized and structured working style is a priority for you   You are eager to learn Microsoft Technology   But you don’t have to check all the boxes to apply :)   What’s in it for you The chance to be a part of a highly motivated team full of people who love what they do and who are dedicated to success   A fulltime job with a competitive salary, commissions + extra-legal benefits   An opportunity to become a Microsoft Technology expert and grow your professional network  

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Internal Sales

Who we’re looking for? As a Microsoft Tech Business Developer,  you are developing new opportunities and business with new customers. You will be the first point of contact in the process of finding and converting prospects. As Microsoft Tech Business Developer you are right between our marketing and sales and qualified leads. We are looking for an enthusiastic person who isn’t afraid to pick up the phone and reach out to people.   Your main activities Prospect, educate, qualify, and develop target accounts and leads to create sales-ready meetings and opportunities. This includes calling on CTOs and senior-level executives, attending trade shows, following up on marketing-generated leads, webinars and events follow-up  You will work closely with the Marketing team to set-up, automate and improve your learnings in generating qualitative leads and marketing content that sells.  Handover qualified leads to the Account Executive team at an appropriate maturity status, initiating calls and face-to-face appointments with Account Executives  Your skills Prospecting expertise – cold-calling, cold emailing, discovery, qualification, active listening  Eager to learn Microsoft Technology  At least 3 years of experience in a similar sales role or have relevant industry experience  English is mandatory any other language is a plus.  Strong interpersonal skills and the ability to ‘win people over’  Exceptionally strong verbal and written communication skills  The ability to be a self-starter in a fast-paced environment  Know your way in social media.  Highly organised and structured working style  What’s in it for you A fulltime job  The opportunity to be part of an innovative, collaborative and winning team.  A competitive salary with extra-legal benefits 

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Business Development Representative

How would your day look like as Business Developer?  You wake up at 08h00 or earlier if you have kids like one of our co-founders, Maarten. You’ll arrive at the office around 09h00, or if you need to work from home that’s also a possibility, it’s ok if you hit the snooze button one more time. A hot cup of coffee will kickstart your day, or if you’re not into that, we don’t judge; we can get you a hot chocolate. At SCAPPMAN, we care about you, your health, and of course, results.  You’ll start your day by chatting with the marketing team (yes, already 2 people). They have already heated up some leads. It’s up to you to take the following steps. The next steps would be reaching out, qualifying and disqualifying leads, and in the end, making sure those leads are hot enough to convert to customers.  We’re located in the beautiful city of Antwerp, the office has some incredible views of the city. There are many places you can go for lunch with the team during lunch. If your spouse prepares lunch best, you eat that; we don’t want to create any trouble. We don’t have many rules, there’s one rule, but we’ll leave that for the interview. Ideally, you would be a self-starter/intrapreneur that picks up things fast.  After lunch, you’ll reach out to qualified leads to get them converted to customers and track the status. This is an assumption, but you probably don’t like to do a lot of admin work, so we created a nice flow in HubSpot. This makes it easier for you to report on your leads and pipeline. At the end of the day, the 1-rule will come to play, but as we said, let’s discuss it during the interview.  The young team and the founders, you would be joining are always in good spirits and always up for a friendly chat. If you have any questions, reach out to us or even somebody from the team.  Who we’re looking for? We are looking for entrepreneurial, commercial minds to explore and execute on commercial opportunities. You create your own success and are able to create deals with winners on both sides. You will engage in business-level and technical conversations at multiple levels of the organization and help them understand the value of Scappman for their businesses. You have an innate drive to sell based on Scappman added value and you understand that it requires the entire company to be successful.  Your main activities Cold calling/lead generation  You are committed to actively prospecting potential customers  You map out the needs of potential/clients and translate them into concrete business opportunities  You negotiate in a correct way the contract terms and pricing  After the signing of the contract, you ensure a smooth internal transfer of the project  You follow up on the satisfaction of our customers and identify improvements  You give advice to the customers and sell the product or service that best suits them  You develop a sales strategy based on the needs and expectations of your customer  You think along with your customers (accounts) and invest in these accounts in various ways  You attend networking events where you make contact with new potential customers  Your skills At least 4 years of experience in a similar sales role or have relevant industry experience  A proven sales track record carrying a quota in a strong sales environment  Excellent technical and analytical skills  Strong sales process and account planning skills  Able to uncover, develop, progress and win complex opportunities  Ability to demonstrate business and industry acumen and focus on business outcomes  Comfortable with speaking to all levels including presenting to company boards  Strong executive selling and relationship experience  Strong capability to cooperate with the extended and virtual team  A proven track record in managing and growing customers  What’s in it for you The chance to be a part of a highly motivated team full of people who love what they do and who are dedicated to success   A full-time job with a competitive salary, commissions + extra-legal benefits   An opportunity to become a Microsoft Technology expert and grow your professional network  

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